Evaluation-led agentic AI for operations teams
Ship AI automations you can actually measure.
We help professional services and operations teams turn repetitive workflows into measurable agentic AI automations. Every engagement starts with a paid assessment, runs against an evaluation dataset, and ships with a governance-ready baseline you can defend to a partner, a CFO, or an auditor.
Paid assessment first
$5,000 · 10 business days · yours to keep whether or not you continue with us.
Evaluation gates
Domain eval dataset authored before any code. Pass threshold required before real users.
Governance built in
Audit trails, prompt versioning, cost budgets, and human approval gates on every agentic workflow.
Monthly Impact Report
Hours returned, cost per task, quality scores — the numbers, in writing, every month.
$ run eval --dataset northwind-golden-v3
▸ Loading 47 golden examples…
▸ Running faithfulness scorer…
▸ Running hallucination probe…
✓ faithfulness 0.94 / 0.90 threshold
✓ hallucination 1.1% / 2.0% max
✓ citation_cov 0.97
New firm, transparent positioning: we publish our methodology and an end-to-end walkthrough on a sample engagement instead of dressed-up case study metrics. See /trust →
Status quo
What you’re probably doing now
- ✕Manual document review and classification
- ✕Inconsistent decisions across staff
- ✕ChatGPT usage no one can audit
- ✕Bottlenecked approvals and status updates
- ✕AI pilots that never got to a measurable outcome
Our approach
What working with us looks like
- ✓Assessment first: scorecard, opportunity register, ROI model
- ✓Eval dataset written before any code, gates on every pilot
- ✓RAG with citations, not answer-only black boxes
- ✓Approval workflows with an audit trail and a human in the loop
- ✓Governance-ready: prompt versioning, cost budgets, loop guards on every agentic workflow
- ✓Monthly Impact Report with the real numbers
Our commitments, in numbers
10 days
Assessment turnaround
Fixed scope, no surprises
≥90%
Faithfulness threshold
On every RAG pilot
100%
Pilots with golden evals
Written before any code
30 days
First measurable outcome
Or we say so upfront
Service catalog
Fixed scope. Fixed price. Fixed timeline.
Every pilot ships with an eval dataset and a written acceptance bar — not a vibes-based demo.
AI Readiness Assessment
$5,000 · 10 business days
Scorecard across 7 readiness dimensions (data, workflows, risk, talent, governance, infrastructure, sponsorship). Opportunity register with ROI estimates. 1–6 month roadmap you can act on with or without us.
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Healthcare Scoping & BAA Kit
$10,000 · 14 business days
BAA-aware scoping for HIPAA-regulated workflows: data-handling profile, allowlisted models, redaction posture, and an implementation-ready compliance pack.
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Evaluation & Red-Team Audit
$15,000 · 21 business days
Independent eval of an existing AI system: golden dataset, jailbreak / prompt-injection / PII probes, and a remediation plan with regression gates.
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Voice Intake Pilot
$20,000 · 4 weeks
Structured intake from inbound calls. Transcripts, extracted fields, and auto-created tickets with human review.
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Document Intelligence Pilot
$25,000 · 4 weeks
RAG-backed assistant over your own documents. Eval dataset, faithfulness/precision gates, and citations on every answer.
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Decision Support Pilot
$30,000 · 5 weeks
Source-backed recommendations and executive briefings from structured + document data. Every output traces back to its source.
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Support Automation Pilot
$30,000 · 5 weeks
Tier-1 deflection with operator-assisted routing. Containment, escalation accuracy, and cost-per-ticket reported weekly.
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Workflow Automation Pilot
$35,000 · 6 weeks
Multi-step state machine with approval gates and integrations. Replaces a repeating ops workflow end-to-end.
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Multi-Agent Workflow Pilot
$60,000 · 8 weeks
Supervisor-routed multi-agent system with eval gates, cost budgets, and observable handoffs. For work a single workflow can't bound.
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Ops Retainer — Small
$5,000/mo · Monthly
Light advisory, monitoring, monthly impact report. Right-sized for a single live workflow under steady load.
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Ops Retainer — Mid
$10,000/mo · Monthly
SLA-tier support, optimization, quarterly business review materials. For multiple workflows or higher-stakes adoption.
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Ops Retainer — Large
$20,000/mo · Monthly
Priority response, multiple workflows, regulated or higher-stakes support with named on-call.
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Process
How an engagement works
Assess
10-day paid assessment. Scorecard across 7 readiness dimensions, opportunity register with ROI, 1–6 month roadmap. Yours to keep whether or not you continue with us.
Build & prove
Fixed-scope pilot with an eval dataset authored on day one. We ship a measurable baseline in 30 days behind evaluation gates.
Operate & grow
Ops retainer runs the automation for you. Monthly Impact Report with quality, cost, and hours-returned numbers.
Under the hood
We use the same tools we build for clients
Our own delivery system runs on evaluation datasets, Langfuse tracing, and prompt versioning. Every engagement is measured the same way — because we built the measurement layer first.
- ✓Eval gates on every pilot before it ships
- ✓Langfuse tracing across all LLM and embedding calls
- ✓Prompt versioning with per-version cost attribution
- ✓Human approval gates on agentic workflows
eval:
dataset: northwind-golden-v3
faithfulness_threshold: 0.90
hallucination_max: 0.02
human_review_gate: required
citation_coverage_min: 0.90
governance:
prompt_versioning: enabled
loop_max_iterations: 12
cost_budget_usd: 50
audit_trail: required
Industries we serve
Specialist profiles for regulated industries
Our general delivery profile covers most operations teams. For regulated industries with specific compliance requirements, we offer dedicated profiles with the controls a CISO or compliance lead needs to sign off.
Legal services
Contract review, matter summarisation, legal research assistance, and compliance-aware RAG — with citation gates and human-in-the-loop approval on any client-facing output.
See the profile →
Profile availableHealthcare operations
BAA-ready, PHI-aware delivery for healthcare workflows that require HIPAA-aligned data handling, allowlisted models, and documented incident response.
See the profile →
Profile availableFinancial services
Stronger audit controls, access governance, and retention policies for finance and receivables workflows — AP/AR automation, decision support, and compliance document processing.
See the profile →
About the firm
Built by practitioners, for operations teams
We publish our methodology, pricing, and acceptance criteria upfront — so you can evaluate how we work before any conversation about money. No six-week sales cycle to get a number.
Our approach comes from direct experience building AI systems in operations-intensive environments, where the question is never “can AI do this?” but “how do we prove it’s working and keep it that way?”
About the firm →Why buyers choose a specialist new firm
For consulting firms
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Next step
Start with a paid AI Readiness Assessment
10 business days. $5,000. A scorecard, a prioritized roadmap, and a clear next step — regardless of whether you continue with us.
Already have a stalled AI pilot? The assessment diagnoses what went wrong and what it would take to ship.